Support

Last updated 7 October 2026

Email support@redstonecastles.com. The two people who run Presence read it themselves and answer within one business day.

Before you write

• Is something down? The status page shows whether calling is working right now.
• Using the iPhone or Android app? Say which phone, and the time of the call that went wrong. We can find it from that.
• Billing and plan changes are on the website, under Settings.

Your data and your account

To export your data, use Settings → Export your data on the website. To close your account, see Delete your account.

Redstone Castle LLC, New York.